Mouse cursor goes invisible

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Post Morten	Mouse cursor goes invisible		Lead	[-]
Posts: 53 11/24/07 7:06 AM Registered Bronze User	Tags : None Ok, got a real nut for you guys to crack this time. These last few weeks I've been having some problems with my mouse. Every now and then (once per day, sometimes less frequent) my cursor goes invisible. Well, I can see the cursor on my screen, but it's not really there. If I move the mouse, I see buttons highlighting and tooltips appearing where the cursor should be, but the cursor itself is frozen. This usually happens when I play games, but sometimes it also happens when just surfing the net. Last night I got myself a new mouse and was kinda hoping thiss issue would be resolved, but no. Mouse cursor still goes invisble every now and then. I have tried different mouse drivers without any luck. My OS: Windows XP Professional SP2 My mouse: Logitech G9 (with SetPoint 5.0 installed) I'm posting this in the Hardware section of the forum. Feel free to move it if it's inapropriate.
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nounounounou		#1	[url]	[-]
Posts: 1814 11/26/07 2:33 PM Administrator	Did you try to update your graphic board drivers?
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Post Morten		#2	[url]	[-]
Posts: 53 11/28/07 9:23 AM Registered Bronze User	Ok, as an experiment I installed the latest display drivers like you suggested. I'll get back to you to tell you how things goes and if the problem persists. The reason I haven't updated my display drivers for a while is because I seem to have an issue with the newer drivers. When I play video files in other than 4:3 format, the fullscreen playback on my TV is stretched from whatever format the video file is in to a 4:3. I did ofcourse contact nvidia about this and all did was to suggest a different driver version for me to try since I experienced some increase in game performance with newer drivers. But it didn't work either. Anyway, I'll get back to you soon and tell you if my cursor problem gets fixed with these new drivers.
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Republic15	I have the same problem.	#3	[url]	[-]
Posts: 79 08/03/08 11:30 PM Registered Bronze User	For the past 4 years I have no problem with my mouse cursor or video graphic card. Then suddenly since last week, my cursor start to freeze and often disappear and less time my keyboard freeze too. I have to press & hold the power button for 5 seconds to shut it off. What cause this problem? I have Nvidia GeForce 6800 GT and tried a few of their drivers (the 81.98 then the 84.21 then the 91.31) - when one driver freeze I uninstalled it then install the new one but with no luck. Btw, when I'm in Safe Mode my mouse works fine. (?) Any help is appreciated. Computer Specs: Dell 6800 256mb Nvidia GeForce 6800 GT Pentium 3.6 GHz 2 Gb RAM Windows XP Pro SP2 Last Edited By: Republic15 08/03/08 11:35 PM. Edited 1 time.
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nounounounou		#4	[url]	[-]
Posts: 1814 08/04/08 12:58 PM Administrator	could it be a heat problem that induce a crash? maybe a cleaning of the dust could help!?
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MissAngi		#5	[url]	[-]
Posts: 2200 08/05/08 2:08 AM	I'm going to come out with a totally different idea..... are these cordless mice? Could it be a battery issue? Or maybe the mouse is out of range? I've had similar problems and a new set of batteries did the trick. From the sounds of it, it doesnt seem like this is the issue for you guys. But I wanted to come up with a different answer just incase. Sometimes its the simple things. LOL
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Republic15		#6	[url]	[-]
Posts: 79 08/08/08 11:43 PM Registered Bronze User	Thanks for helping. I check inside and it's dust-free also I added a PCI fan next to the Graphic Card to increase heat dispensing. This is a corded mouse - I have tried USB and PS mouse with no luck. After the computer booted up in Normal mode for 5 minutes, the mouse cursor start freezing!? Can you explain why in Safe Mode the mouse cursor don't crash? (I'm writing to you in Safe Mode right now).
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nounounounou		#7	[url]	[-]
Posts: 1814 08/09/08 8:21 AM Administrator	drivers problem probably! the safe mode load just a few drivers so reduces the conflicts between them... try updating graphic board drivers, chipset driver, safe mode stops as well windows from running all the crap at the start (see in msconfig to find out what starts...) so there are less softwares running try uninstalling graphic driver in safe mode and reboot then install it in normal mode. NVIDIA Driver Downloads GeForce Release 175 WHQL Version: 175.19 Release Date: July 9, 2008 Operating System: Windows XP, Windows XP Media Center Edition Language: U.S. English File Size: 36.8 MB seems to be the latest
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Republic15		#8	[url]	[-]
Posts: 79 08/09/08 7:58 PM Registered Bronze User	I will try what you wrote down. I want to give you for info about this computer. Two months ago the power button to my Dell LCD screen lost it's retraction ability so it's hard to turn off/on. So to safe electricity I select in Power Option to "Turn Off Monitor" if I don't use the computer in 3 minutes. I think for two months the auto turning off/on of the LCD may cause electric shock to my Graphic Card(?). Is that possible? So now I put Never Off in "Turning off Monitor", and I just use Screen Saver in 10 minutes. But my mouse cursor still freeze after 5 minutes.
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Republic15	Problem solved.	#9	[url]	[-]
Posts: 79 08/22/08 3:56 AM Registered Bronze User	I finally solved my problem - the problem was overheating of my graphic card. The Dell computer don't have a frontal fan to help increase airflow so I bought a 60mm fan and two-sided-taped it to the front. This little fan and a PCI fan (next to the GPU) help cool down my graphic card. It was up to 125 Celsius when I play game, now it's around 90 Celsius. Lesson : Don't buy a Dell if you are a gamer - buy/build a clone computer where you can put a lot of fans to help cool the inside off.
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nounounounou		#10	[url]	[-]
Posts: 1814 08/24/08 9:33 AM Administrator	so I was correct at the biginning suspecting overheating
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Republic15		#11	[url]	[-]
Posts: 79 08/26/08 6:02 AM Registered Bronze User	Why you think Dell don't put a frontal fan to help improve air circulation? Maybe they want their products to break down faster so people would buy another Dell? I learn my lesson : next time I will get a computer book and build my own computer and put all the fans I can put in.
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nounounounou		#12	[url]	[-]
Posts: 1814 08/26/08 8:23 AM Administrator	did you get to think that your computer has been runing fine for 4 years therefore there where no problem... with the time even if it looks clean some dust comes, the fans get some dust that reduces there efficiency and then you pass on the side of excess heat....but the conception is no problem if you get a computer loaded with fans and keep it on 10 years without cleaning you'll get the same problem! don't blame dell...if it worked 4 years then they have done nothing wrong! dell computer at that time where among the most silent computers you get thins with low speed fans and good design...not all the manufacturer does this! If you build your computer you'll have the feeling that you have a power central next to you unless like me you put only silent stuff inside...and the price doubles easyli! Don't get me wrong I'm not a dell fan I've been building my computers for more than 10 years now but I find it unfaire to blame them for that! do you blame the car manufacturer for faulty design when after 4 years of use you have to change tires? a computer that is 4 years old is almost a grandad Did you knox that after one or two year the efficiency of the thermal paste start reducing and therefore it should be replaced...(nobody does it though ) I clean my computer with compressed air every 6 months and have fine filters on air intake cleaned every 2 weeks...even though after 2 years the components gets hotter....that is how it is and I dont think there is matter to blame anybody...
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Republic15		#13	[url]	[-]
Posts: 79 08/29/08 2:32 AM Registered Bronze User	Thanks for the insight. Did you knox that after one or two year the efficiency of the thermal paste start reducing and therefore it should be replaced...(nobody does it though ) So you recommend buying a thermal grease then remove the heatsink and put a fresh grease on top of the CPU? Have you tried this? I have to read the Dell manual carefully before I try this stuff.
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nounounounou		#14	[url]	[-]
Posts: 1814 08/29/08 2:50 PM Administrator	the problem you have is with your graphic board I think and sometimes the heatsink is glued to the chip and otherwise I advise to do it if you start having issues due to heat problems....and if you know well how to do it and have the apropriate tool and thermal paste cleaner...some heatsink need more than a simple screwdriver to be loosen....alcool isopropil is usually the solvent for most of the thermal pastes...the computer manufacturer will never recomend to do so as there could be return of customers saying I've done it as you said and now my computer is kaputt so pay me a new one! they rather have the computer back for repair and charge you 100€ or $ to blow the crap out;) I advice as well to blow the dust out of the power supply I use a compressor to do so... as the powersupply is the source of the flow of air in the machine if it reduces the flow due to dust then your computer is suffering from this. Last Edited By: nounounounou 08/29/08 2:55 PM. Edited 2 times.
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